Account Deletion Terms and Conditions

This page provides important information about how to delete your Assil account, including details on the types of data that will be deleted or retained, and any associated retention periods. By proceeding with account deletion, you agree to the terms and conditions outlined below.

How to Request Account Deletion

You can request to delete your account directly from the Assil app by following these steps:

1. Go to the Settings menu within the app.
2. Choose the Delete Account option.
3. Follow the on-screen prompts to confirm your request.

Once your request is processed, you will receive an email confirming the deletion of your account and data.

What Data is Deleted

Upon account deletion, the following data will be permanently deleted from our systems:

• Personal information such as your name, email address, and phone number
• Your ride history, including past trips and destinations
• Stored payment methods and transaction history
• Saved preferences and favorite locations

Data That May Be Retained

In some cases, Assil may need to retain certain information to comply with legal or regulatory obligations, as well as for security reasons. This may include:

• Financial transaction records required for tax and audit purposes
• Communications with customer support or legal disputes
• Data necessary to comply with legal obligations, resolve disputes, or enforce agreements

Retention Period for Retained Data

Retained data will only be stored for as long as necessary to fulfill legal, regulatory, or security requirements. Once these obligations are fulfilled, the data will be permanently deleted.

Terms of Deletion Request

By requesting to delete your account, you acknowledge that this action is irreversible. Once your account is deleted, you will lose access to your ride history, stored payment methods, and any other personal data associated with your account.

Changes to Terms and Conditions

Assil reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our services after changes have been made constitutes acceptance of the updated terms.

If you have any questions or require assistance with account deletion, please contact us at support@brain-club.me.

Delete Your Account

If you would like to request the deletion of your Assil account and associated personal data, please follow the steps outlined below. We are committed to respecting your privacy and will ensure that your request is handled promptly.

Steps to Delete Your Account

1. Open the Assil app on your mobile device.
2. Navigate to the Settings section in the app menu.
3. Select Delete Account.
4. Follow the on-screen instructions to confirm your request.
5. You will receive a confirmation email once your account has been deleted.

Data That Will Be Deleted

• Personal information (name, email, phone number)
• Ride history
• Payment information
• Saved locations and preferences

Data That May Be Retained

Certain types of data may be retained for legal, regulatory, or security purposes, including but not limited to:

• Transaction records (for tax and audit purposes)
• Communications with customer support
• Data required to comply with legal obligations or resolve disputes

Retention Period for Retained Data

Any retained data will be securely stored and will only be kept for as long as necessary to meet legal or regulatory requirements. After this period, all such data will be permanently deleted.

Need Help?

If you encounter any issues or have questions about deleting your account, please contact our support team at support@brain-club.me.